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Prerequisite to use our software.

Xerpal

By Xerpal
in Troubleshooting

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Xerpal

Xerpal

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To ensure the proper functioning of our product, it's crucial to disable certain Windows Security features that may interfere.

1. Disable real-time protection using dcontrol (You can download dcontrol directly via this link: Defender Control v2.1 (sordum.org)  ) 

2. Open 'App & Control' and ensure that all features are disabled.

3. Navigate to device security settings and disable core isolation and driver vulnerability

Here is a GIF showing how Windows Security should look like.

image.thumb.gif.abe500dfd10c9a7192cb2ec448b1478a.gif

4. Make sure Vanguard and Faceit are uninstalled

5. Make sure Anti-virus is fully uninstalled
 

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